Right of withdrawal and customer service
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day
- In the case of a contract of sale: in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
- In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, has or has taken possession of the last good.
- In the case of a contract for the delivery of a good in several lots or pieces: where you or a third party named by you, who is not a carrier, has or has taken possession of the last partial shipment or the last.
- In the case of a contract for the regular delivery of goods for a fixed period of time: where you or a third party named by you, who is not a carrier, has or has taken possession of the first good.
When several alternatives meet, the last time is decisive.
In order to exercise your right of withdrawal, you must contact us (SCRBau Tenerife, SL – Investment, Roland Brunk, Carretera General TF 5 Buen Paso 14 38437 Icod de los Vinos +34 922 814756 firstname.lastname@example.org) by means of a clear statement (eg sent by post, fax, or e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you cancel this contract, we have sent you all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to SCRBau Tenerife, SL – Investment, Roland Brunk, Carretera General TF 5 Buen Paso 14, 38437 Icod de los without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract Vinos +34 922 814756 email@example.com to send us back or to hand over. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
End of revocation